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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Ripple

December 9, 2025

5  out of  5
rating by Nathan Ripple
"Iliana was an absolute treasure from beginning to end. She answered all my questions... including, "What is the air-speed velocity of an unladen swallow?" Sadly, I didn't write the answer down, but she did give me a great price on great insurance."
We responded:
"African or European?? 😜🪶Thank you for the kind review Nathan, Iliana cares deeply for making sure we give you and your family all the options to protect yourselves properly. We appreciate your trust and your business!"
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Brandy Staple

December 4, 2025

5  out of  5
rating by Brandy Staple
"Bob was extremely helpful and knowledgeable. I did not start my services yet, but he was most definitely very well informed."
We responded:
"Thank you for the great review Brandy! Our mission is to guide y’all through the process, we appreciate the opportunity to help!"
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Krys Anjel Martinez-Alfaro

December 2, 2025

5  out of  5
rating by Krys Anjel Martinez-Alfaro
"I actually had a very pleasant conversation with Bob, there at State Farm, and I was very impressed by this agent. He listened to every detail I explained and how frustrated and confused I after speaking with an agent. He wasn't just about making a sale, but took the time to see every discount and possible savings he found for me. When I explained my finances this month and even though he was offering a great deal with auto, life, and renters insurances, he kept my budget in mind. And all in all it is a very good deal and even though it's not an extreme amount of savings but even at saving the $50 extra a month would benefit me. So make sure that if you are looking for someone who's going to put your needs and concerns first and foremost, speak with Bob and he will do his best."
We responded:
"Wow! Thank you so much for this feedback Krys, we work hard to guide y’all through protecting what matters and providing the options State Farm has for you to get that protection in whatever way you need. We appreciate you! "
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Breyanna Iyanobor

December 1, 2025

5  out of  5
rating by Breyanna Iyanobor
"Bob is really pleasant and thorough. He really cares to find the best possible coverage and price for anyone he speaks to. Thank you!"
We responded:
"Thank you Breyanna!! Happy Holidays to you and your family, we appreciate you going through the process with us!"
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Fernanda Monsivais

November 19, 2025

5  out of  5
rating by Fernanda Monsivais
"Keisha (hope I’m spelling it right) she is amazing! Always making sure I get the best rates and amazing customer service! Thank you!"
We responded:
"Thank you Fernanda, we appreciate you and your family trusting us with your Insurance! We love Keshia and don’t know where we’d be without her!!"
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Matt Matthew

November 13, 2025

5  out of  5
rating by Matt Matthew
"Saved a good amount on my monthly payment coming from USAA. Hopefully the good rates last"
We responded:
"I really appreciate you trusting my agency with your Auto Insurance needs Matt! Emily said you qualified for all the discounts!"
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Cha'Queter West

November 13, 2025

5  out of  5
rating by Cha'Queter West
"Amazing!!!! Lliana walked me through the whole process of getting my family’s cars insured. She was kind and patient. Thank you so much!! We’re now in the State Farm family!!!"
We responded:
"You definitely are part of the Farm Fam now, thank you so much Cha’Queter! Hopefully you never have to use the Auto Insurance but we’re here for you if you do!!"
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Crystal Banda

November 7, 2025

5  out of  5
rating by Crystal Banda
"Emily was patient very informative and awesome to work with!! She made sure to do what she could to help me save money but also stay covered"
We responded:
"Thank you so much Crystal, we appreciate you guys and your trust. Please let us know if you ever need help with your coverage or have questions!"
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Jennifer Sinski

October 16, 2025

5  out of  5
rating by Jennifer Sinski
"This office is so helpful and great! They came recommended by a friend when I said I was looking to change insurance providers. Iliana answered every question and walked me through the process of getting State Farm for both my home and cars. She is kind, thoughtful and knowledgeable! After dealing with another insurance company and having a negative experience, this office made everything so easy for me and I truly already feel “like State Farm is there” for me."
We responded:
"We love Iliana over here, she cares deeply about making sure when life goes off the rails a bit, that you’re protected properly. Thank you so much for the kind review and your business Jennifer!!"
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JayJane Eisermann

October 16, 2025

5  out of  5
rating by JayJane Eisermann
"Austin and Keisha are the best. They are always available for any of my insurance related questions. I have been with State Farm for many years and trust them to take care of me."
We responded:
"Thank you Jane!! We love you guys and appreciate your trust! "
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Danielle Barnhart

September 17, 2025

5  out of  5
rating by Danielle Barnhart
"I called I to the office to make changes to my policy and spoke to Iliana. She was kind, knowledgeable and patient as we worked through the changes. She took extra steps to verify that we were getting the discounts that we qualified for. When a call back was required, she called back right at the time we set. Thank you Iliana! Austin Riley, it’s always a pleasure working with you and your staff!"
We responded:
"Thank you so much for the review Danielle! We appreciate you!!"
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Beth Chaires

August 21, 2025

5  out of  5
rating by Beth Chaires
"I love my State Farm agent! I always feel I am a priority. Iliana Gamboa kindly advised me on a new homeowners insurance policy to understand and explained everything. Keisha always has helped with my automobile insurance. Thank you ladies!!"
We responded:
"Thank you so much for the great review, we appreciate you Beth!! ~Austin Riley"
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Victor Mtz

August 19, 2025

5  out of  5
rating by Victor Mtz
"Ileana y Emily las mejores, muy profesionales y con el ánimo de ayudar y hacer sentir bien a sus clientes, estamos profundamente agradecidos por su ayuda. Bendiciones chicas una suerte encontrar a personas como ustedes."
We responded:
"Thank you so much, Victor, we appreciate your business!"
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Jeremy F

August 18, 2025

5  out of  5
rating by Jeremy F
"Keshia on Austin's team was able to save me a good amount of money on my Home and Auto insurance bundled together. They were great to work with as well."
We responded:
"Thank you for your business Jeremy, we appreciate you!"
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Leon Shannon

July 10, 2025

5  out of  5
rating by Leon Shannon
"Very professional and kind they make sure to call me and let me know when I have savings and discounts available I love my state farm team 🙌🏾"
We responded:
"Thank you so much Leon!! We appreciate your business sir!!"
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Israel Cox

May 22, 2025

5  out of  5
rating by Israel Cox
"Have been a client for 10 years now, staff have been above approach with my satisfaction. They are personable, and educated and look out for my family's well-being and security. Keshia is profound with talking over coverages, questions, and options. This is why I am still an Austin Riley State Farm client."
We responded:
"Thank you Israel, I’ll be sharing this with the team. Keshia is a blessing for us and all our customers!"
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Leecdutton

May 19, 2025

5  out of  5
rating by Leecdutton
"# 1 in my book. Mr. Riley is the best agent that I have ever had!!!!! And I do THANK YOU SIR."
We responded:
"Thank you Lee, you’re #1 in mine too!"
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Lolly Corona

April 7, 2025

5  out of  5
rating by Lolly Corona
"Caroline is super good at helping me get my car insurance and home 🩷 thank you for having me be a new all state member"
We responded:
"Thanks Lolly! We’re going to feature your testimonial at the next team meeting, kudos to Caroline!!"
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Durga Prasad Duvvuri

February 27, 2025

5  out of  5
rating by Durga Prasad Duvvuri
"Great team of super qualified agents which made the process haggle free and signing up real smooth and very easy. Glad to have found this team and hopefully will do more business in the coming years. Thanks"
We responded:
"Thank you for so much for the kind testimonial! We appreciate your business sir!"
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josseline acevedo

February 27, 2025

5  out of  5
rating by josseline acevedo
"Stephanie is an incredibly sweet and helpful insurance agent. She is certain to take care of you and your family to give you that peace of mind you’re seeking."
We responded:
"Awwww thank you Josseline, I will feature your testimonial at our next Team Meeting!! Thank you so much!!"
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Grant Burrets

February 26, 2025

5  out of  5
rating by Grant Burrets
"Austin explains things with great detail."
We responded:
"Thank you for the kind review Grant! We appreciate your business!"
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CARLOS BLACK

February 12, 2025

5  out of  5
rating by CARLOS BLACK
"Highly recommend giving Austin and Statefarm a call. I switched from Allsate homeowner and car insurance after 50 years. He saved me over $1000 with much better coverage. Worth giving them a call for quote"
We responded:
"Thank you Carlos, I’m glad we were able to hook you up with better coverage for less $$, that’s the dream!!"
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Randall Westlund

November 12, 2024

4  out of  5
rating by Randall Westlund
"Changed my automobile insurance policies from a different underwriter/agent to Austin Riley State Farm Ins today. Caroline is new and still learning the ropes. But she was very friendly and established my new account. Ultimately saved me over $500 for 6mo Ins on 2 vehicles. I'm happy with that result."
We responded:
"Thank you for your trust Randall! I look forward to speaking with you soon! Please let us know if you have any questions during the Onboarding Process, we want it to be as simple as possible! "
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Jeff Bradley

July 30, 2024

5  out of  5
rating by Jeff Bradley
"Keisha has always been very helpful. I would give her 6 stars if I could. She is omen of the many reasons I renew with statefarm every year. If you have a chance ask for her the next time you have insurance concerns and she will give you a great way forward."
We responded:
"Thanks Jeff, we agree, Keshia is the bomb!! Thank you for your business!"
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Evelyn G

July 24, 2024

5  out of  5
rating by Evelyn G
"Have had this company for about 8yrs or so and honestly they have never done me wrong. They’re always keeping me up to date on discounts and polices and what new ways to help me out. 10/10 would recommend!"
We responded:
"Thanks Eva!! We appreciate your trust!!"