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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Kubacki

July 17, 2026

5  out of  5
rating by Claudia Kubacki
"Very helpful! Answered all of my questions."
We responded:
"Thank you Ms. Claudia, we appreciate you choosing Austin Riley State Farm!"
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Mary Hiltzman

July 8, 2026

5  out of  5
rating by Mary Hiltzman
"Anyone I have talked to has been pleasant and helpful. I would recommend them to anyone who needs insurance. 💜"
We responded:
"Thank you so much Ms. Hiltzman, we appreciate your business and the opportunity to serve you"
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John Holliday

July 7, 2026

5  out of  5
rating by John Holliday
"Super pleased with my experience and association."
We responded:
"Thanks Mr. Holliday, you’re the best! Have a great rest of your Summer!"
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Raven Taylor (Mu5icalDino5aur)

July 6, 2026

5  out of  5
rating by Raven Taylor (Mu5icalDino5aur)
"Austin Riley has always been very helpful throughout the years! Emily was a pleasure to talk to and help keep everything up to date."
We responded:
"Thank you so much, Raven, we appreciate you! You have an amazing Google handle too by the way, five stars for you too!"
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G Jackson

June 30, 2026

5  out of  5
rating by G Jackson
"Great and efficient experience!"
We responded:
"Thank you for your feedback! We discuss improving our customer experience everyday! "
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Robert Burton

June 16, 2026

5  out of  5
rating by Robert Burton
"Outstanding service today from Bob; who helped me save money on my car insurance. He intently explained to me the difference service and options I had and guided me through the process. Thank you again Bob for your clear explanation and guidance."
We responded:
"Thank you Mr. Burton, we truly appreciate your feedback and business. We are here to help you navigate these risks!"
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Veronica Medina

May 18, 2026

5  out of  5
rating by Veronica Medina
"I was very pleased with Bob and Austin! They are always willing to go above and beyond."
We responded:
"Thank you so much Veronica, we appreciate your trust! I’m glad we are able to help!"
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Veronica Medina

May 18, 2026

5  out of  5
rating by Veronica Medina
"Keisha is very helpful and very informative! She’s always willing to help and look for great discounts when needed!"
We responded:
"Thank you Veronica! Keshia is the best!!"
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stacey

May 12, 2026

5  out of  5
rating by stacey
"Process was very simple. Emily was helpful & courteous."
We responded:
"Thank you so much Stacey! Have a great day!!"
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Emily Brown

April 30, 2026

5  out of  5
rating by Emily Brown
"Emily was absolutely incredible!! She was able to save me $300 a month on my car insurance. I was beyond pleased. Austin Riley runs a well oiled business and takes care of his clients incredibly well. I am so grateful for him and his whole team!"
We responded:
"Thanks Em, we really appreciate you! See you soon!"
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ThegamingTom

April 9, 2026

5  out of  5
rating by ThegamingTom
"Very easy and painless process!"
We responded:
"Thank you so much Thomas! We appreciate you and Ms. Sophia trusting us with your business!!"
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Alison Finlay

April 9, 2026

5  out of  5
rating by Alison Finlay
"Austin Riley and his associate, Bob Williams, were able to reduce my home insurance by half! They both are friendly, professional and I felt they had our best interests in mind."
We responded:
"Thank you so much for the kind feedback, Alison, I’m glad we had a good deal for you and Chris! Being able to help nice people through the process is the mission, we appreciate the opportunity to serve!"
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Tanner Haupt

March 18, 2026

5  out of  5
rating by Tanner Haupt
"This office is very friendly and always helpful with anything I need. I highly recommend Bob as an agent. He made my onboarding process easy and stress-free."
We responded:
"You rock Tanner, thank for name dropping Bob, he works hard to make sure y’all have all the options to be fully protected. Cheers and have a great weekend! "
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Polly Paquette

March 11, 2026

5  out of  5
rating by Polly Paquette
"Moved to Texas and needed to change everything and added a policy. Emily was fantastic and so patient. Definitely felt welcomed and well taken care of with the anxiety of a big move."
We responded:
"Thank you Polly, for your business and the gracious review. Welcome to Texas and our part of the Farm!!"
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Donnie Truong

February 27, 2026

5  out of  5
rating by Donnie Truong
"Iliana at State Farm is incredible! She is professional, always on time, and very thorough. She made switching our auto insurance easy and saved us $3600 in the process. I highly recommend her for anyone looking for better coverage and great rates!"
We responded:
"Thank you Donnie!! We appreciate your business and your trust! Have a great weekend!!"
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Mike Green

February 24, 2026

5  out of  5
rating by Mike Green
"Bob was a huge help, the process was smooth and to the point. I enjoyed doing business with him and would highly recommend his service."
We responded:
"Thank you for the kind review Mike, we appreciate your business!!"
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Praveen Javvaji

February 23, 2026

5  out of  5
rating by Praveen Javvaji
"About six months ago, I started exploring alternative auto insurance options and contacted State Farm. Unfortunately, they couldn't meet my requirements at the time, but they promised to follow up in the future. I didn't think I'd ever hear from them again, but Emily surprised me with a call. She asked about my current policy, offered me a better one, and explained everything clearly. The best part? My premium was reduced by 20%! Emily helped me get all the possible discounts, and I'm thrilled with the service she provided."
We responded:
"Wow! This is an amazing testimonial, thank you, Praveen, for sharing this. I appreciate your trust. "
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Barnes A.

February 21, 2026

5  out of  5
rating by Barnes A.
"Thank you Iliana for helping us. Great service and very friendly! 5 stars!"
We responded:
"Thank you Mr. Barnes, we appreciate your business!!"
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Buffalo Customs

February 17, 2026

5  out of  5
rating by Buffalo Customs
"We love our local State Farm agency!"
We responded:
"Thank you so much!! We are here to help!!"
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Devyn Fisher

February 12, 2026

5  out of  5
rating by Devyn Fisher
"Bob provided a great comprehensive experience setting up my insurance through State Farm. He was personable, efficient, & most importantly knowledgeable during the entirety of the process. He was able to preempt my needs & minimized the work necessary on my end so that I had almost nothing to worry about by the end of a short phone call that respected my time & wishes. He’s an asset to the team & I’d highly recommend him to anyone interested in switching to State Farm through Austin Riley."
We responded:
"This is an amazing testimonial, thank you so much for the kind words! We are here to help make all of your insurance needs SIMPLE!"
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Brandon Gladney

February 4, 2026

5  out of  5
rating by Brandon Gladney
"Emily from Austin riley state farm has been a great help"
We responded:
"Thank you Brandon! We look forward to your next visit!"
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DjVader

January 27, 2026

5  out of  5
rating by DjVader
"Emily has been extremely helpful since I began my policy with State Farm. I definitely will be recommending to family and friends!"
We responded:
"This is awesome, thank you so much for the review! We appreciate your trust in any and all things Insurance and Financial Services!"
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Milanna Rodriguez

January 21, 2026

5  out of  5
rating by Milanna Rodriguez
"Verry helpful and explained everything to me where I had no issues understanding all the information she was telling about my coverage. I'm so happy to be back with then."
We responded:
"Thank you so much Milanna, welcome back to The Farm!! Our goal is to guide all of our customers through the in’s out’s of coverage with us vs. our competitors!"
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M Hurtado

January 5, 2026

5  out of  5
rating by M Hurtado
"Switching my insurance to State Farm was quick and easy. Bob provided outstanding customer service—he explained all the coverage options thoroughly and helped me compare rates without any pressure. His professionalism and understanding made the process stress-free. I’m very happy with my decision to switch to State Farm and highly recommend Bob for anyone considering a change!"
We responded:
"Thank you so much for your trust! We are here to give y’all options, not to hard sell you on coverage you don’t think you need! We appreciate your business!"
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Angela Bogan

December 30, 2025

5  out of  5
rating by Angela Bogan
"It was a pleasure working with Mr. Williams with State Farm. The follow up was great, as was the price of my car insurance needs. I highly recommend Riley State Farm in San Antonio."
We responded:
"Thank you so much Angela!! We missed you!"