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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beth Chaires

Beth Chaires

August 21, 2025

5  out of  5
rating by Beth Chaires
"I love my State Farm agent! I always feel I am a priority. Iliana Gamboa kindly advised me on a new homeowners insurance policy to understand and explained everything. Keisha always has helped with my automobile insurance. Thank you ladies!!"
We responded:
"Thank you so much for the great review, we appreciate you Beth!! ~Austin Riley"
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Victor Mtz

August 19, 2025

5  out of  5
rating by Victor Mtz
"Ileana y Emily las mejores, muy profesionales y con el ánimo de ayudar y hacer sentir bien a sus clientes, estamos profundamente agradecidos por su ayuda. Bendiciones chicas una suerte encontrar a personas como ustedes."
We responded:
"Thank you so much, Victor, we appreciate your business!"
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Jeremy F

August 18, 2025

5  out of  5
rating by Jeremy F
"Keshia on Austin's team was able to save me a good amount of money on my Home and Auto insurance bundled together. They were great to work with as well."
We responded:
"Thank you for your business Jeremy, we appreciate you!"
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Leon Shannon

July 10, 2025

5  out of  5
rating by Leon Shannon
"Very professional and kind they make sure to call me and let me know when I have savings and discounts available I love my state farm team 🙌🏾"
We responded:
"Thank you so much Leon!! We appreciate your business sir!!"
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Israel Cox

May 22, 2025

5  out of  5
rating by Israel Cox
"Have been a client for 10 years now, staff have been above approach with my satisfaction. They are personable, and educated and look out for my family's well-being and security. Keshia is profound with talking over coverages, questions, and options. This is why I am still an Austin Riley State Farm client."
We responded:
"Thank you Israel, I’ll be sharing this with the team. Keshia is a blessing for us and all our customers!"
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Leecdutton

May 19, 2025

5  out of  5
rating by Leecdutton
"# 1 in my book. Mr. Riley is the best agent that I have ever had!!!!! And I do THANK YOU SIR."
We responded:
"Thank you Lee, you’re #1 in mine too!"
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Lolly Corona

April 7, 2025

5  out of  5
rating by Lolly Corona
"Caroline is super good at helping me get my car insurance and home 🩷 thank you for having me be a new all state member"
We responded:
"Thanks Lolly! We’re going to feature your testimonial at the next team meeting, kudos to Caroline!!"
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Durga Prasad Duvvuri

February 27, 2025

5  out of  5
rating by Durga Prasad Duvvuri
"Great team of super qualified agents which made the process haggle free and signing up real smooth and very easy. Glad to have found this team and hopefully will do more business in the coming years. Thanks"
We responded:
"Thank you for so much for the kind testimonial! We appreciate your business sir!"
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josseline acevedo

February 27, 2025

5  out of  5
rating by josseline acevedo
"Stephanie is an incredibly sweet and helpful insurance agent. She is certain to take care of you and your family to give you that peace of mind you’re seeking."
We responded:
"Awwww thank you Josseline, I will feature your testimonial at our next Team Meeting!! Thank you so much!!"
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Grant Burrets

February 26, 2025

5  out of  5
rating by Grant Burrets
"Austin explains things with great detail."
We responded:
"Thank you for the kind review Grant! We appreciate your business!"
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CARLOS BLACK

February 12, 2025

5  out of  5
rating by CARLOS BLACK
"Highly recommend giving Austin and Statefarm a call. I switched from Allsate homeowner and car insurance after 50 years. He saved me over $1000 with much better coverage. Worth giving them a call for quote"
We responded:
"Thank you Carlos, I’m glad we were able to hook you up with better coverage for less $$, that’s the dream!!"
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Randall Westlund

November 12, 2024

4  out of  5
rating by Randall Westlund
"Changed my automobile insurance policies from a different underwriter/agent to Austin Riley State Farm Ins today. Caroline is new and still learning the ropes. But she was very friendly and established my new account. Ultimately saved me over $500 for 6mo Ins on 2 vehicles. I'm happy with that result."
We responded:
"Thank you for your trust Randall! I look forward to speaking with you soon! Please let us know if you have any questions during the Onboarding Process, we want it to be as simple as possible! "
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Jeff Bradley

July 30, 2024

5  out of  5
rating by Jeff Bradley
"Keisha has always been very helpful. I would give her 6 stars if I could. She is omen of the many reasons I renew with statefarm every year. If you have a chance ask for her the next time you have insurance concerns and she will give you a great way forward."
We responded:
"Thanks Jeff, we agree, Keshia is the bomb!! Thank you for your business!"
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Evelyn G

July 24, 2024

5  out of  5
rating by Evelyn G
"Have had this company for about 8yrs or so and honestly they have never done me wrong. They’re always keeping me up to date on discounts and polices and what new ways to help me out. 10/10 would recommend!"
We responded:
"Thanks Eva!! We appreciate your trust!!"
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J Ramirez

July 24, 2024

5  out of  5
rating by J Ramirez
"Austin & Keshia have the most exceptional customer service! Feels like you’re calling a friend in time of need. Very grateful for all they do and always making sure we’re taken care of!"
We responded:
"Thank you so much J! You and your family have made what we do a pleasure, we appreciate your business!!"
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Shayleen Sosa

July 22, 2024

5  out of  5
rating by Shayleen Sosa
"Markeisha Wilson is the best agent to work with!"
We responded:
"Shayleen, your satisfaction is our top priority, and we appreciate you taking the time to share your experience. I'm glad to hear that you found Markeisha to be professional and helpful. - Austin "
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Lonnie Simmons

July 19, 2024

5  out of  5
rating by Lonnie Simmons
"Great agent and even better support team. We've been with him for 8 years now and have had all great experiences. This is a one stop shop as far as insurance goes. You need to talk to someone about, Home, Auto, Life, they've got you. They can save you money while also talking you through steps for peace of mind. It's worth a little of your time to make a call. We scheduled for 60 minutes, but took closer to 90."
We responded:
"Thank you Lonnie, I so appreciate you guys, especially these days with all the rate increases. I thought we were only talking for 10 minutes, time flies when you’re having fun though! 😂😜"
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Antonio Briseno

July 17, 2024

5  out of  5
rating by Antonio Briseno
"Austin was very informative and thorough, as expected that I have had the privilege of doing business with through many years."
We responded:
"Thank you much for this kind review, Antonio. The privilege is all ours to help you and your family!"
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Andy Webster

July 16, 2024

5  out of  5
rating by Andy Webster
"I have been with Austin Riley for over 5 years and they consistently have provided great service."
We responded:
"Andy, thank you for your loyal business and for taking the time to share this feedback from your experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Austin "
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Laura Rodriguez

July 11, 2024

5  out of  5
rating by Laura Rodriguez
"Been with statefarm a couple of years. They are always so nice and professional, in particular Keisha. She is always looking for your best interest and follows up. Excellent communication and so trusting. Would highly recommend them. I have 4 cars, home and life insurance with them."
We responded:
"Thank you so much for your kind feedback, Laura! My team and I appreciate your recommendation. It was our pleasure helping with your insurance. Call us anytime! - Austin "
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Rogelio Zambrano

July 5, 2024

5  out of  5
rating by Rogelio Zambrano
"Been with Austin for years and the staff and Austin are great."
We responded:
"Thanks Roger, we appreciate you Kimberly!! Cheers and have a great weekend!!"
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Shane Porter

July 3, 2024

5  out of  5
rating by Shane Porter
"Look no further for comprehensive care and attention to detail than Austin Riley and his team. It is a pleasant experience to be around good, genuine people that are knowledgeable and helpful"
We responded:
"Thanks Dr. Shane!! We appreciate you up here!!"
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Valentin piña

June 10, 2024

5  out of  5
rating by Valentin piña
"State farm has treated it's customers with honesty and fairness, their main objective is customer satisfaction and extremely conscious on rates and will go the extra mile to give the best quote for their best policies, I have home and auto and when we had a Gail storm Austin Riley called to make sure my family was safe and if we needed help, when I brought my new Kia Telluride he provided the deal with the necessary paperwork and I drove home knowing I was covered."
We responded:
"Thank you Valentin, we appreciate you and your family so much!"
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Jeanie Leland

June 4, 2024

4  out of  5
rating by Jeanie Leland
"Always great customer service from Austin and Keshia! Keep up the good work!"
We responded:
"Jeanie, thank you so much for the kind review! My team and I will always be here for you. - Austin "
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Bryan Lovato

May 23, 2024

5  out of  5
rating by Bryan Lovato
"Austin is a pleasure to deal with and really knows his stuff! Thanks Austin!"
We responded:
"Bryan, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Austin"